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Training : DNA Diversity Network accreditation

Is it in your DNA?

Do you feel that equality and diversity is important? Do want people to know your organisation has a fantastic track record of knowing your customers?

If you want an accreditation that is uncomplicated, un-intrusive yet comprehensive you need the Diversity Network Accreditation.

We all want to improve our customer’s lives, by delivering excellence through genuine partnerships. HDN have developed a forward thinking and outcome based accreditation model, preparing you for significant change and future success.

What it is and how it works.

The accreditation report is assessed by HDN Associates and moderated by a sub group of multi-skilled professionals, consisting of practitioners in housing and employment, members of the HDN Board and staff. The accreditation comprises of a desktop review, on site interviews with the organisations leaders and staff and customers. It encompasses the requirements of the Equality Act 2010, Human Rights Guidance, the CIH Equality Charter and also considers the opportunity to address new inequalities, new vulnerable groups and more holistic thinking to complement community needs and strategies.

HDN will produce a report and action plan directly to the organisation along with any recommendations for action. HDN awards distinctions of good practice will be displayed on our website and promoted at our conferences, to share learning. (Feature on GGHT and Orbit East and South coming shortly)

The DNA Accreditation symbol is awarded to everyone who meets the standard.
Download the Frequently Asked Questions factsheet now.

What is the business case?

The Business impact:

Understand the local operating context and local priorities
Leadership, Governance and business objectives for diversity in the local context
Workforce planning, positive action to address under-representation of specific groups, including training and recruitment of staff
Access to and receive services. Any differential performance for diverse groups and how this is being addressed
Partnerships formed to increase your capacity to address equality matters, for example with local groups and organisations and any positive procurement practices.

The Customer impact:

Progress on collecting customer insight and the outcomes for customers as a result of this work
Outcomes for vulnerable and diverse service users
Training of involved customers in diversity matters and actions being taken to make involvement inclusive
Review your planning for welfare reform, including safeguarding and support to vulnerable groups

The Community Impact:

Review any partnerships which support financial inclusion and money management
Review joint or organisational arrangements which address worklessness and training, including volunteering opportunities and supporting people into work
Review the outcomes of the impact beyond the housing customer base of specific local initiatives. For example, initiatives in health; or crime; or homelessness/housing options; or supported living, or digital inclusion; or for specific equality groups.

What are the Costs?

As with our membership services, DNA is offered on a sliding scale, determined by the size of your organisation.

Band A: Small organisations, managing under 1,500 units.
Consultation is £2,400, or £1,800 for HDN members.

Band B: Medium sized organisations, managing between 1,500 and 5,000 units.
Consultation is £3,200 or £2,200 for HDN members.

Band C: Large organisations, managing over 5,000 units.
Consultation is £4,000 or £3,200 for HDN members.

If you have any questions about DNA please contact our office and we will be happy to help: 0870 143 2732 or info@housingdiversitynetwork.co.uk.