Social housing more diverse but satisfaction of protected characteristics groups a concern
13th December 2018

A new report from Birmingham-based research charity the Human City Institute reveals that the social tenant group has become more diverse in the last two decades, with more BME tenants, more women-headed households, greater levels of disability and long-term illness, and more tenants identifying as LGBT. The report also identifies levels of satisfaction with social landlord services among some protected characteristic groups – especially BME tenants, women, disabled tenants and LGBT.

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