Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area. We have been working with our customers and colleagues to review and modernise the values that motivate us and underpin everything we do as we continue our journey of change and improvement. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services.

We are now seeking a strategic leader to join us as Director of Neighbourhood Services, reporting to the Executive Director of Customer and Community. This is a pivotal role with responsibility for delivering high-quality neighbourhood services that will help us achieve our strategic objectives, and most importantly respond to the needs of our customers. You will lead and develop services which include tenancy management services, income services, independent living services, and independence and wellbeing services.

As a proven or aspiring Director who is passionate about driving a customer-first culture, you’ll bring to RBH:

• A strong track record of leading customer-facing social housing teams.


• Experience of modernising housing services and instilling a culture of continuous improvement.


• Proven ability to lead cultural change and business transformation.


• Resilience, combined with the strategic insight required to contribute to our senior leadership team.


• Exceptional stakeholder engagement skills and an inspirational leadership style to motivate a team of around 80 colleagues.

RBH is deeply rooted in Rochdale’s diverse and vibrant communities. If you share our values and want to help us create places where everyone feels empowered, valued, and respected, we’d love to hear from you.

Please click Apply to download the candidate pack. For a confidential discussion, please contact our advising consultant at GatenbySanderson: Nick Roberts on 07393 013697 or nick.roberts@gatenbysanderson.com

Closing date: 5pm, Wednesday 10 December 2025.