Come and make a difference at Karbon as a Supported Housing Officer – Part time based in Gosforth or Newburn

We’re looking for a passionate and skilled individual to join us as a part time Supported Housing Officer in our Supported Housing Team. This is a fantastic opportunity to be part of a team that’s making a real difference in people’s lives. This is a part time position covering Monday, Tuesday and Wednesday morning.

About The Role

This role will provide an effective housing management service to all of our supported housing customers to include void management, scheme inspections, allocations, anti-social behaviour (ASB) and wider tenancy enforcement. You’’ll carry out accompanied viewings with customers, complete tenancy sign ups with all of our supported housing. You’ll proactively manage tenancies to encourage tenancy sustainability. This will include regular customer visits, referrals to other Karbon services and liaison with external voluntary and statutory agencies.

You’ll also be responsible for monitoring and reviewing Managing Agents and other external stakeholders.

About You

You should have excellent communication skills and the ability to plan and prioritise your own workload often working to targets and tight deadlines.  You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenant’s homes.  Previous knowledge and experience within a social housing environment, housing legislation and knowledge of allocating and sustaining supported housing tenancies would be an advantage.

You should be able to demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.

A full UK driving licence and access to a vehicle for work purposes is essential.

Working With Us

You’ll be part of our Supported Housing Team (North), led by Elayne Bristow, Supported Housing North Team Manager. If you’d like to know more about the role, feel free to reach out to Elayne Bristow, mobile number 07930842176.

Key Details

Supported Housing Officer – permanent role

Salary is £37,363 per annum (pro rata) plus a Karbon car payment of £2,405 per annum (pro rata)

Location: Gosforth/Newburn

Regular travel will be required

18.5 hours per week – Monday, Tuesday and Wednesday morning with agile working.

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

26 days annual leave (rising to 31 after 3 years)
Birthday leave
Occupational pension
Health cash plan
Flexible benefits pot
Access to funding for qualifications, conferences, and learning events

Ready To Apply?

If this sounds like the role for you, apply now via our website:– https://www.karbonhomes.co.uk/careers/

We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

Key Dates

Closing date for applications: Tuesday 18 August 2026

We may close the advert early if we receive a high volume of strong applications—so don’t wait too long to apply!

Interview date: Friday 28 August 2026

We’re Inclusive

We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.
Need a reasonable adjustment to apply? Contact us at recruitment@karbonhomes.co.uk

A Note for Recruitment Agencies

We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding—we’ve got this covered!