Neighbourhood Services Trainee
Salary: £24,500 per annum plus excellent benefits
Hours: 35 hours per week – we are also ‘Happy to Talk Flexible Working’
Contract Type: 2 year fixed term
Location: Hybrid working – a mixture of home and office working at our office in Speke, Liverpool.

Closing Date: 29 April 2024
Recruitment Date: 17 May 2024

Our vision is Great homes. Strong communities. Bright futures.
This vision supports our mission to provide quality homes and community enhancing services to those in need. As a social landlord and a major stakeholder in the communities where we work, we work to tackle societal issues and help close the gap on the multiple inequalities that our communities face. Fundamental to this is the provision of good quality housing that people are proud to call their home.

What will your role be?
Working under the direction of our Neighbourhood Services Team Leader, you will support our Neighbourhood Team to deliver an effective and high-quality service to our customers, including our Independent Living Schemes. You will assist in delivering key customer projects, complete visits and estate inspections, and support with administration.

You will work towards a fully funded nationally recognised Level 3 in Housing Practice qualification.

Please view the Job Description attached for further details.

Who are we looking for?
We are looking for someone who can clearly demonstrate our values in all aspects of their work with a passion for learning and self-development and able to commit to the requirements of a level 3 qualification.

The successful candidate will be educated to A-Level or equivalent (grade A* - C/ 9-4) and will be an enthusiastic and committed individual who is passionate about a career in housing.

For further details, please review the Job Description & Person Specification.

Encouraging diversity
We are delighted you are considering applying for a role at SLH, as we understand that choosing the right place to work is a huge decision

We are always working to increase diversity and seek people who can bring diverse thinking, who care about our purpose, and fully support our values and commitment to our customers. We therefore welcome applications from all diverse backgrounds, cultures, perspectives, and experiences to support innovation, creativity, and to help us build balanced teams from all walks of life.

We understand applicants from ethnic minority backgrounds and/or with a disability may have experienced additional barriers when applying for a new role and so we offer applicants from ethnic minority groups or disabled applicants a guaranteed interview if they wish to apply under the relevant scheme and meet all the essential criteria outlined in the person specification.

If you wish to apply under this scheme please ensure you select "YES" to the relevant question on our online application form

Please view the Person Specification attached for further details.

The right fit?
Our colleagues represent our values and so it is important that you are able to demonstrate these in everything you do.

We are professional – you will;
* Show discretion when dealing with sensitive and confidential information
* Be self-motivated to work towards Level 3 qualification and manage own workload
* Be adaptable and well organised

We care – you will;
* Have excellent interpersonal skills
* Be able to build relationships with customers and demonstrate empathy and understanding

We are inclusive – you will;
* Respect and value colleagues, customers & stakeholders
* Be able to communicate effectively with a diverse range of people
* Be able to work collaboratively with a diverse range of people

We take ownership – you will;
* Be self-motivated to achieve targets
* Be able respond to changes in technology
* Take responsibility for self-development and learning

We make it happen -  you will;
* Take responsibility for your continuous professional development
* Take a flexible approach and adaptable approach to work

Why join us?
You’ll love being part of a caring, inclusive, professional and innovative organisation.  You’ll work with colleagues who feel happy, motivated and passionate about what they do as well as working for an organisation who will support and inspire you to do your very best.

The benefits you will receive
We’ll look after you with a fantastic holiday entitlement, a competitive salary, flexible working and even an extra day off to celebrate your birthday! See the ‘work for us’ section of our website to find out more about the benefits we offer.

How do you apply?
Please go to our website and apply through the application form: https://www.southliverpoolhomes.co.uk/job-details/?id=8919

We will shortlist from the information provided so it is essential that you outline your suitability for the post as detailed in the job description and person specification within your Supporting Statement. Don’t forget that the closing date is Monday 29 April!

* an up-to-date CV which shows your full career history (explaining any gaps) we recommend that this is no longer than three pages.
* a supporting statement detailing the reasons you want to join us and the contribution you would bring. It is important that your supporting statement highlights evidence of how your previous experience and skills relate to the criteria outlined in the Person Specification. We recommend that this should be a maximum of two pages.

All applicants must apply with a CV and Supporting Statement in order to be considered for this vacancy, if either document is not included then your application will not be progressed.

We are a Disability Confident employer, if you wish to apply under this scheme please ensure you select "YES" to the relevant question on our online application form.

Please note, we reserve the right to close this advertisement early should we receive sufficient applications.

Further information
For further information about this exciting opportunity please download the recruitment pack from our website. If, having read the recruitment pack, you would like an informal and confidential discussion about this opportunity, please contact recruitment@southliverpoolhomes.co.uk to arrange this.