Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good value, affordable housing.

The Neighbourhood Officer is responsible for developing and maintaining relationships with our customers. Acting as the named point of contact for a patch of homes and the organisation’s main interface with customers, you will provide high quality tenancy management services. Your day-to-day focus will be to work with customers on a range of matters including allocations and lettings, tenancy and estate management issues and anti-social behaviour. In addition, you will provide a service to our customers as part of the call handling team.

Our ideal candidate will:
* Be a strong communicator who can liaise at all levels and negotiate effectively
* Have experience of working in a demanding customer service environment
* Have knowledge and experience of providing housing management and/or care and support services
* Have a flexible and innovative approach
* Have adaptability to work on their own initiative and be an excellent team player

In return:
As well as a competitive salary we can offer you:
* An agile working environment
* 30 days annual leave
* DC pension scheme
* Cycle to Work Scheme
* Health cash plan

The closing date for these role is: noon on Wednesday 1st May 2024
Interviews will take place on: Thursday 9th and Friday 10th May 2024

You will need to have a current driving licence and have access to a vehicle for business use, for which an Essential Car User Allowance is payable, based on the emissions of your vehicle.

Shortlisted candidates will be contacted regarding an interview.

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Leeds Federated is an equal opportunities employer and promotes diversity in everything we do, and therefore welcomes applications from all sections of the community.

Please follow this link to apply: Neighbourhood Officer x2 (1x Permanent and 1x 12 months fixed term) (current-vacancies.com)