Job Details

Job Title

IT Apprentice

Organisation

Orwell Housing Association Ltd

Job Description

IT Apprentice
£7.55 per hour; £14,526 per year
37 hours per week; Permanent
Monday – Friday
Ipswich/ Hybrid
Ref: IP350

We are excited to be offering our first ever IT Apprentice opportunity!

In this role, you’ll provide valuable day-to-day support to the IT team while gaining hands-on experience and working towards formal qualifications.

This is a great opportunity for someone looking to kick-start their career in IT and grow within a supportive environment.

Key Responsibilities:

Work collaboratively to ensure the delivery of the organisation’s vision, values and strategic objectives.

Provide excellent customer service to colleagues across the business who require IT support.

Demonstrate an analytical, methodical and systematic approach to problem solving.

Take ownership or escalate incidents and ensure all allocated incidents are recorded, documented and completed within agreed service level agreements.

Operate in line with the Skills Framework for the Information Age (SFIA) level 2 of “Assist”.

Apply a continuous learning approach to technology and IT solutions.

Person Specification…

A level or equivalent work experience in an area such as Science or Computing.

Microsoft Office suite and Microsoft Windows experience is desirable.

As this is a training focused employment opportunity, qualifications are not considered necessary, and completion of GCSE English and/or Maths will be provided as part of the apprenticeship (if required).

*Please note this position requires office attendance 3 days a week during probationary period.

Why Join Orwell?
As well as our inclusive culture and passion for our PACE values, we offer a broad range of benefits including:

22 days annual leave (pro rata) plus bank holidays

Reward and recognition awards

Ongoing training and development & opportunities to progress in your role through the Orwell Academy

Wellbeing programme

Cashback Health plan

Access to Blue Light Card – membership fees apply.

Interview Date: To be confirmed

Before applying…
Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

If there’s a barrier to you applying for any of our roles, we’d like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk.

Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

For more information and guidance, check out our career hub - Career Hub

Job Summary

Location
Ipswich/ Hybrid
Organization
Orwell Housing Association Ltd
Job Type
IT
Salary
£7.55 per hour
Closing Date
05/06/2025
Reference ID
35530
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Job Title

IT Apprentice

Organisation

Orwell Housing Association Ltd

Job Description

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