Full Time (35 hours per week) 

Fixed Term for 18 Months

This is an excellent Apprenticeship opportunity, preparing you for a successful career in housing, joining an award winning, dynamic forward-thinking team.

You will support the team to collect various charges and debts and provide administrative support, developing the skills necessary to ensure income collection is maximised and efficient.

We are looking for someone who is focused on customer excellence and understands the importance of delivering this consistently. With lots of opportunity for learning and development this is the ideal role to kick start your career.

If this sounds ideal for you be sure to apply, and make sure you provide a supporting statement outlining how you meet the 4 essential criteria below…

• Evidence of excellent numeracy, literacy and IT skills


• Understanding of and the ability to demonstrate excellent customer service and communicate effectively


• Evidence of being able to organise and prioritise workload, working quickly with high levels of accuracy


• The ability to work collaboratively and constructively within a team, and build effective relationships with colleagues

To be eligible for an apprenticeship at SHG, you must:  

• Have lived in the UK or European Economic Area (EEA) for a minimum of 3 years by the start of the apprenticeship.


• Be eligible to work in the UK full time for the duration of the apprenticeship contract.


• Not be currently taking part in an apprenticeship scheme supported by SHG or another organisation.

If you want some more information about this role, please contact Kate Siddall, Income Manager (Corporate and Commercial Income), on 07875990293 or by email at kate.siddall@stockporthomes.org.

The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

This role will be on SKylight terms and conditions.

We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.

If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.

We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.

Closing Date: 8th June 2025

Interview Date: 18th June 2025

Customer Finance Apprentice