Role Title: Post Sales Approvals Officer

Hours: 35 hours per week, Monday-Friday

Salary: £28,694 to £35,867 per annum (salary offered dependent on experience)

Location: Dartford, Kent / Agile working (you will be required to work from our Mariner House, Dartford office 2 days per week)

Contract: Permanent

You will be providing Post Sales services to shared owners, freeholders and leaseholders, ensuring that the terms and requirements of the lease or charge are met.

In your role you will be pivotal in providing Post Sales services to homeowners including lease extensions, notices, home improvements and management packs, as well as processing Right to Buy and Right to Acquire applications. You will also provide Pre-Sales services to the New Homes Team ensuring that valuations and price lists are kept up to date and Moat’s sales exposure is monitored.

To apply, please complete our application form in full via our careers website (see link below). As we use anonymous recruitment and do not accept CVs, it’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

What we’re looking for?

For more information please take a look at the job description: post-sales-approvals-officer.pdf

Who are we?

We provide homes across London, Kent, Essex and Sussex.  Our financial strength puts us in a good position to rise to challenges and plan for the future.  Our purpose is to “open doors to better lives for our customers”.  We thrive to be customer pioneers; providing a great customer experience.

We’re proud to have been recognised as one of ‘The Sunday Times Best Places to Work’ 2024, based on feedback from our colleagues.

Why join us?

Come and make a difference, grow your career, join a great team and take on new challenges.

In return, you’ll receive:

Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat? 

Check out our social media feeds!

Instagram:@moathomes

Facebook: Moat Homes

If this sounds like the role for you, apply by 11pm on Monday 9 June 2025 and be part of something bigger!

Interviews are being held at our Mariner House, Dartford office on Monday 16 June, 2025.

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note we will no longer be accepting CV’s as part of the recruitment process. All candidates must now complete an application form on our career’s website.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk