Come and make a difference at Karbon as a Housing Officer

We are looking to appoint a suitably qualified and experienced individual for the role of Housing Officer within the general housing team. This is a great opportunity for someone who wants to make a difference to our customers and the communities they live in.

About the role
At Karbon we build, manage, and look after homes for people across the North.  And then we go further, we give them the strong foundations they need to crack on with life.  We want to build better lives for our customers, not just better homes. Everything we do is for their security, health, and happiness under their own roofs, in their communities and out there in the wider world.

Since our formation in 2017, we’ve been focused on delivering on our three strategic aims - to provide as many good quality homes as we can; to deliver excellent service to our customers; and to shape strong, sustainable places for our communities.

Our footprint covers the North East of England and Yorkshire, south from the Scottish border to almost as far as the Humber, where diverse communities face differing opportunities and challenges.

As a Housing Officer at Karbon Homes you will provide an excellent housing and estate management service to our customers and communities.  This opportunity will empower you to make a difference to people's lives by allocating their home and ensuring the estates are well managed and a safe and secure place for them to thrive.

This role is based in either the South Durham area or Stockton / Darlington depending on your preference with travel on occasion needed across South Durham and Teesside.

About you
You’ll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.

It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.

About our team
The successful candidate will work in our South Durham and Teesside Housing Team, team led by the Housing Team Manager: Lesley Dowell. If you would like further information about the role, please contact Lesley Dowell on 07808530395 or email lesley.dowell@karbonhomes.co.uk

Key Information
It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

Housing Officer – Fixed Term until Tuesday 31 March 2026

Salary is £35,117 per annum (pay award pending)

Karbon car payment of £2260 per annum.

Location: Gosforth, Stanley, Teesside (to be agreed)

Regular travel will be required

Full time - 37 hours per week with some homeworking available / flexible working.

We recognise the contribution people with criminal records can make as colleagues and welcome applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to and do not place them at or make them a risk in the role you're applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Enjoy great benefits
We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.

We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.

If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/

Important dates

Closing date for applications

Sunday 15 June 2025

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.

Interview date

Interviews are expected to take place w/c 23 June 2025

We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds.  Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

If you need a reasonable adjustment to apply for any of our career opportunities, then please contact recruitment@karbonhomes.co.uk