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Job Title
Damp & Mould Repairs Manager
Organisation
Brighter Places
Job Description
The role:

We’re looking for an experienced and customer-focused Damp & Mould Repairs Manager to lead Brighter Places’ approach to damp and mould repairs. In this role, you’ll drive service excellence by proactively managing complex cases, championing customer needs, and ensuring high standards of delivery across all aspects of our damp and mould response.

We offer hybrid working but there is an expectation that you attend the office three days a week, and additionally as needed.

We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.

Although not an exhaustive list, key responsibilities include:

  • Provide visible leadership to the Damp & Mould team, fostering a positive, customer-focused culture aligned with Brighter Places’ values.

  • Manage contractor performance, ensuring high-quality, value-for-money D&M solutions through effective contract oversight and regular inspections.

  • Use customer feedback, data, and KPIs to inform decisions, implement improvements, and ensure services meet performance targets and compliance standards.

  • Work closely with Coordinators, Repairs, and Planned Works teams to manage live cases, streamline workflows, and deliver timely, effective solutions.

  • Oversee the D&M budget, support procurement processes, and ensure financial accountability and reporting.

  • Take ownership of disrepair claims and ensure all statutory obligations and health and safety responsibilities are met, including conducting surveys when required.


    • About You:
    At Brighter Places, we value and nurture talent, welcoming both experienced professionals and those with the right attitude and determination who are looking for get their foot on the ladder. No matter who you are, where you’re from, or the journey you’ve been on so far, we’ll welcome your unique experience and perspective – and help you find your brighter future.

    For this role we are looking for individuals who have:

  • A higher education qualification and/or professional certification in construction, maintenance, or building-related fields.
  • Significant experience in property management, including damp and mould, responsive and planned maintenance.
  • Strong understanding of building pathology, asbestos management, CDM regulations, and safe systems of work
  • Knowledge of legislation and regulatory frameworks in affordable housing asset management.
  • The ability to manage complex contracts and projects effectively, including risk identification, health and safety compliance, and financial forecasting
  • A confident, dynamic and supportive team leader and team player
  • Excellent interpersonal, negotiation, and communication skills

    The successful candidate must hold a valid driver’s license and/or the ability to travel independently to visit customers and properties. Access to pool cars subject to availability. A basic DBS check will be obtained upon successful appointment of this role.

    To apply:

    Please complete an online application form on our website: https://www.brighterplaces.co.uk/careers/supported-housing-worker-2-2-2-2/

    At Brighter Places we are proud to be a Disability Confident Employer, committed to creating an inclusive workplace where everyone can thrive. If you have a disability, we encourage you to let us know in your CV or cover letter. Sharing this information helps us provide the right support during the recruitment process and in your role.

    Your skills, talents, and contributions matter to us, and we look forward to supporting your success.

    Together, we can build a workplace that empowers everyone.

    • Job Summary
    • Location

      Bristol

    • Organization

      Brighter Places

    • Job Type

      Full time (37hrs) & Fixed Term (12 months)

    • Salary

      £53,309 per annum

    • Closing Date

      09/06/2025

    • Reference ID

      35607

    • Documents

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