Summary:
We are looking for a number of Regulatory Engagement Managers to join us, as part of the regulator’s multi-disciplinary frontline regulatory teams.

Job Description:
The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants.  We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Working as part of our Regulatory Engagement Directorate, you will manage the delivery of effective regulation of landlords as we make sure they are well run and financially viable. Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.

As Regulatory Engagement Manager (REM) you will play a key part in this. You will deliver effective engagement for an assigned portfolio of landlords, supporting colleagues in engaging with landlords, carrying out assessments and inspections of how landlords are delivering against regulatory standards. This includes seeking evidence on the effectiveness of landlord’s governance and management of strategic risks (where applicable) and the extent to which they deliver good service outcomes, transparency and accountability to their tenants. Where improvements are required, you will be involved in the design of follow-up interventions and will work with the landlord to ensure effective delivery.

Responsibilities:
As the successful candidate, you will have a sound understanding of regulator’s role and have relevant experience in a housing, governance, assurance, risk management or other comparable regulatory environment.  You will have excellent verbal and written communication skills, with experience of managing relationships with a wide variety of stakeholders, as well as strong analytical evaluation skills, with the ability to exercise sound judgement

You will be able to evaluate how organisations apply principles of good governance and risk management and the risk environment in which registered providers operate.  You will be able to work across team boundaries in a collaborative and inclusive way and will have a high level of personal organisation, with the ability to consistently meet deadlines and manage competing priorities across your work.

General Information:

Why work at RSH?
At RSH, we offer a range of excellent benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that most staff think that the best thing about working at the RSH is the flexible and hybrid working and family friendly policies that support work life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits.  Full information on this and our other fantastic benefits is available on our website.

Location

We operate a hybrid model of working with a mix of office and home working.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2025/26, however will remain within the city centre. We offer a range of flexible working arrangements and staff can benefit from working from home for part of their hours. Most roles involve some travel within England between our offices, for example for learning and development and to attend team and other internal meetings.  There are some roles, for example those responsible for front line regulation, that involve onsite visits to social housing landlords, based across the UK.

Interviews
Interviews are expected to take place w/c 7^th and 14^th July and will be held via Microsoft Teams.

Benefits and Salary
At RSH, we offer a competitive salary and a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award. In addition, when the probation period is successfully completed, a performance related bonus may be awarded, based on appraisal ratings at the end of the qualifying appraisal year.

Things you need to know

Application process
For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

We carry out anonymous shortlisting as part of our commitment to Equality and Diversity and ensuring a fair and consistent approach to recruitment.

We are a Disability Confident Employer and guarantee an interview to disabled candidates who meet the minimum selection criteria, as part of this commitment.

We encourage applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits of a diverse organisation.

To apply for this role, click here: Regulatory Engagement Manager