Job Details

Job Title

Repairs & Voids Coordinator

Organisation

Brighter Places

Job Description

Are you looking for a place to belong and help others find their way home? We’re looking for a Repairs & Voids Coordinator to help make a difference every single day.

The role:
We’re looking for a highly organised and customer-focused Repairs & Voids Coordinator to support the delivery of a high-quality repairs service. In this role, you’ll manage the scheduling and cost tracking of works, ensure clear communication across teams, and provide vital support with data, investigations, and performance reporting.

We value colleagues who consistently demonstrate and champion our values and who create positive relationships with colleagues, customers and stakeholders.

Although not an exhaustive list, key responsibilities include:

Schedule inspections before and after repairs to help surveyors assess what work is needed and check that completed work meets quality standards. Arrange follow-up checks if needed.

Work closely with colleagues, contractors, and partners to keep track of repair progress and make sure all updates are recorded in systems such as Orchard.

Assist with bringing in data from outside sources, assist with creating performance reports, and support complaint investigations by tracking any follow-up work.

Reconcile contractor invoices with purchase orders, to make sure they’re correct and approved, and help support resolution for any payment issues raised by the team or suppliers.

We offer hybrid working but there is an expectation that you attend the office 3 times a week, and additionally as needed.

About You:
At Brighter Places, we value and nurture talent, welcoming both experienced professionals and those with the right attitude and determination who are looking for get their foot on the ladder. No matter who you are, where you’re from, or the journey you’ve been on so far, we’ll welcome your unique experience and perspective – and help you find your brighter future.

For this role we are looking for individuals who have:

Experience of working in an administration role.

Experience in liaising with a range of internal and external stakeholders.

Track record of delivering excellent customer service.

Strong written and verbal communication skills.

Ability to report and analyse data.

Ability to work unsupervised and able to manage and prioritise own workload and to meet deadlines.

Excellent IT skills, including proficient use of Microsoft Office packages (e.g. Excel, Word, Outlook), and use of business systems.

How to apply:
The easiest way to apply is via our application form: Repairs & Voids Coordinator - Brighter Places

However, your application can be in any format you like; letter, CV, presentation, video, voice note – we will accept all reasonable adjustments to support your application to work with us. Please make sure you include;

Why you are suitable for the role and how you align with our values

Your previous experience

Your qualifications and skills

At Brighter Places we are proud to be a Disability Confident Employer, committed to creating an inclusive workplace where everyone can thrive. If you have a disability, we encourage you to let us know in your CV or cover letter. Sharing this information helps us provide the right support during the recruitment process and in your role.

Your skills, talents, and contributions matter to us, and we look forward to supporting your success.

Together, we can build a workplace that empowers everyone.

Job Summary

Location
Organization
Brighter Places
Job Type
Full time (37hrs) and Permanent
Salary
£28,972 per annum
Closing Date
20/06/2025
Reference ID
35627
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Jobs

Job Title

Repairs & Voids Coordinator

Organisation

Brighter Places

Job Description

Job Summary

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