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Job Title
Head of Repairs
Organisation
Poplar HARCA
Job Description
Full Time - 35 hours per week 

Poplar HARCA is an award-winning housing and regeneration organisation with a national reputation for innovative urban and social regeneration.

An exciting opportunity has arisen within our Asset Management team for a Head of Repairs.

The Head of Repairs will lead Poplar HARCA’s operational and strategic approach to responsive repairs; ensuring that all properties are safe, warm, dry and comply with requirements. The postholder will lead a team to deliver a fast, efficient, value for money responsive repair service that achieves consistently high levels of resident satisfaction. Through monitoring repair data, they will develop strategies to maximise value and income for the organisation. The Head of Repairs will manage budgets effectively, ensuring that repairs are completed to time and budget.

The postholder's responsibilities:

  • Oversee and develop robust quality control processes for responsive repairs

  • Lead Poplar HARCA’s response to repair-related legal cases

  • Be responsible for the procurement, leaseholder consultation, contract management and performance monitoring of responsive repair contracts

  • Monitor, analyse and act upon key performance indicators; trends in repair reporting, completion and spend; quality control; and the completion of allocated works. Identify and rectify adverse trends.

  • Develop, manage, motivate, support and train staff

    Closing Date: Friday 25th July (5.00pm)

    Apply Here https://poplarharca.current-vacancies.com/Jobs/Advert/3899196?cid=3434

  • Job Summary

    • Location

      Poplar, London

    • Organization

      Poplar HARCA

    • Job Type

    • Salary

      £75,492 - £81,559 per annum

    • Closing Date

      25/07/2025

    • Reference ID

      35733

    • Documents

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