Come and make a difference at Karbon as a

Safer Communities Officer (Anti-Social Behaviour)

We're looking for a passionate and skilled individual to join us as a Safer Communities Officer in our Community Safety Team. This is a great opportunity for someone who wants to make a difference to our customers and the communities they live in.

About The Role
The role specialises in providing a high quality, customer focused service to victims and perpetrators of anti-social behaviour across the Karbon Homes stock. You'll be working with Safer Communities colleagues where the provision involves a pro-active approach to prevent and tackle anti-social behaviour. You’ll manage a caseload of anti-social behaviour cases and carry out associated administrative tasks, keeping detailed case notes and ensure investigations are completed in line with all legal and non-legal remedies.

Working in collaboration with team members and legal advisors, you'll prepare and support officers with producing documentation, reports, issue and serve notices of intention to seek possession, injunctions, or other legal notices for anti-social behaviour within tight deadlines. You'll be expected to attend court on behalf of the organisation as required.

You’ll have an excellent understanding of the various support agencies available and will make support referrals where necessary for both victims and perpetrators. The role will need someone who can develop strong working relationships with key external partners in a multi-agency forum.

A flexible approach to work is key as the post holder will be required to work across all office locations and Karbon stock as necessary and occasionally work outside normal working hours.

A full UK driving license and access to a vehicle for work purpose is essential.

About You
We're looking to appoint a suitably qualified and experienced individual to undertake the post of Safer Communities Officer to work with victims and perpetrators to tackle Anti-Social Behaviour.

The role is fast paced, challenging, and rewarding, and is a crucial service to our customers in our neighbourhoods. You'll thrive in a position that deals with complex, and sometimes emotive situations.

You’ll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.

It goes without saying that you’ll have good organisation, time management and ICT skills, but most importantly you’ll be great with people.

Working With Us
The successful candidate will work in our Community Safety Team led by the Safer Communities Team Manager: Shona Palmer - If you require further information about the role, please contact Sammy Doak on 07841 470988.

Key Details

Safer Communities Officer – Fixed term for 12 months

Salary is £37,363 per annum plus a Karbon car payment of £2,405 per annum

Location: Stanley or Gosforth

Regular travel will be required across all Karbon stock

37 hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.

Why Join Us?

We offer a generous benefits package to support your wellbeing and development, including:

26 days annual leave (rising to 31 after 3 years)
Birthday leave
Occupational pension
Health cash plan
Flexible benefits pot
Access to funding for qualifications, conferences, and learning events

Ready to Apply?
If this sounds like the role for you, apply now via our website:– https://www.karbonhomes.co.uk/careers/

We love seeing the real you in your application. It’s fine to use AI tools for things like polishing grammar or improving formatting—but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input.

Key Dates

Closing date for applications - Tuesday 17 November 2026

We may close the advert early if we receive a high volume of strong application - so don’t wait too long to apply!

Interview date - To be confirmed

We’re Inclusive
We’re proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you’ll be guaranteed an interview.

Need a reasonable adjustment to apply?

Contact us at recruitment@karbonhomes.co.uk

A Note for Recruitment Agencies

We’re lucky to have a great Preferred Supplier List (PSL) in place, so we’re not looking for additional agency support right now. Thanks for understanding - we’ve got this covered!