Job Details

Job Title
Repairs Operative
Orwell Housing Association Ltd
Job Description
Multiskilled Repairs Operative
£31,500 per year
40 hours per week; with call outs
Monday – Friday; Lowestoft & surrounding areas

Orwell Housing Association provides homes for over 7,500 residents throughout Suffolk, Norfolk, Essex and Cambridge.

We are looking for a considerate and conscientious individual to join our in-house Orwell Repairs Service, to carry out day to day responsive repairs and void property works.

The role purpose is to provide a customer-focused, effective, and cost-efficient repairs and voids service to Orwell’s customers.

Key Responsibilities:
Our Repairs Operative’s key responsibilities include:
* Working in line with Orwell’s vision of fixing repairs first time, improving quality and providing a positive first response.
* Working on your own initiative to ensure that ‘call backs’ to repairs are minimised and that ‘fix right first time’ repairs are maximised.
* Dealing with tenant enquiries professionally and courteously.
* Liaising closely with Head Office staff in the notification and reporting of repairs progress

About you:
* You will have good knowledge of general building/construction and experience of general property maintenance.
* You will have a good working knowledge of both Carpentry and Plumbing.
* You will need to be flexible to change your working day to respond to urgent repair needs if required.

Due to the nature of this role a full UK Driving Licence is required.

More reasons to apply…
* 22 days annual leave (pro rata) plus bank holidays
* retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema tickets, holidays, Sky store and much more…)
* reward and recognition awards
* free DBS checks, Hepatitis and Flu vaccination
* ongoing training and development & opportunities to progress in your role through the Orwell Academy
* wellbeing programme
* Great training and development opportunities
* Cashback Health plan
* Access to Blue Light Card – membership fees apply.

Person Specification…
* Carpentry & Joinery qualification is desirable.
* Certificate in Plumbing is desirable.
* Certificate in Painting & Decorating is desirable.
* HNC (or equivalent) in Building Studies, is desirable.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Under the provisions of the Data Protection Act 2018 by applying for this vacancy, I give my consent for Orwell Housing Association Limited to process personal data, sensitive or otherwise, in accordance with privacy policy for the sole purpose of determining suitability for the post in question and compliances with the Equality and Diversity Policy. To view our policy, please go to:

To apply for this role, click here.
Job Summary

  • Location


  • Organization

    Orwell Housing Association Ltd

  • Job Type

  • Salary

    £31,500 per year

  • Closing Date


  • Reference ID


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