We have a rewarding opportunity for a Temporary Accommodation Officer to join our Shaftesbury team on a permanent basis.

The starting salary will be £27,000 - £30,000 depending on experience.

The role:
Our Temporary Accommodation Officers work with residents in our temporary homeless accommodation. They provide an enhanced, proactive housing management service, supporting their progression towards a sustainable and appropriate new home.

Responsibilities include:
* Assisting residents to ensure they are receiving their full benefit entitlements, support with debt management and managing their money more effectively
* Tenancy management - working with residents to resolve issues like payment of rent, antisocial behaviour, and other associated matters
* Offering advice and guidance on keeping the property and themselves safe to offer physical and emotional safety
* Offer support to residents to access specialist support services if required
* Empowering residents to access employment, training, or volunteering services
* Helping to keep residents safe by carrying out peer lead health and safety and risk assessments of property
* Providing residents with advice and facilitating a move to alternative accommodation as required

What you'll need
You will have experience working within a similar role such as lettings management, tenancy management, income, housing, or supporting individuals to move on to permanent accommodation.

You'll need to have strong communication, empathy, and a genuine want to help the community. You'll have the ability work in a fast-paced environment with excellent organisations skills

You'll be resilient, able to work alone as well as collaborate well as part of a team and have the ability to prioritise and manage your own workload effectively.

You'll be required to visit other schemes in the area, so a full UK driver's license and your own transport is essential.

What we can offer you
As a member of the Specialist Housing Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
* £450 yearly flexible benefit pot to use against benefits of your choice
* Flexible working
* 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
* A chance to buy or sell holiday as part of our flexible benefits package
* A generous pension scheme matching up to 12%
* Life cover as soon as you join us
* You will be a part of our Recognition scheme where you can be gifted retail vouchers
* A range of wellbeing discounts including Gym Memberships
* A wide selection of other benefits available

About us
We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG – an organisation that takes the best of both and makes it even better

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.

To apply for this role, click here: https://jobs.sovereign.org.uk/jobs/vacancy/temporary-accommodation-officer-5681/5699/description/