Temporary (Maternity Cover)

Part Time (21 hours per week)

Do you excel in face‑to‑face customer service and enjoy working in a role where every day brings something new?

Are you confident thinking on your feet, showing compassion, and delivering a calm, supportive service to customers? If so, we’d love to hear from you.

As a Void Officer, you’ll play a key part in helping applicants find their new home. You’ll represent Stockport Homes during property viewings, providing a positive first impression and ensuring customers feel supported throughout the process.

Attention to detail is essential. You’ll act as the crucial link between our contractors and internal teams, identifying and progressing any outstanding works to ensure properties are ready to re-let on time and to the highest standard.

To succeed in this role, you must have proven experience in delivering high-quality customer service. You should be able to communicate effectively, demonstrate empathy, and manage complex enquiries with professionalism. Strong organisational skills and the ability to manage competing priorities under pressure are essential. You should also be comfortable working independently, taking initiative, and adapting to changing business needs

The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

This role will be on Stockport Homes terms and conditions.

We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.

If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.

Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate.

Voids Officer - Property Management