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Job Title
Female Support Worker
Organisation
Orwell Housing Association Ltd
Job Description
Support Worker – Waveney Area
£13.78 per hour (£27,234.89 per year)
38 hours per week; Permanent
Flexible working pattern
Ref: LP018

Are you passionate about making a difference in people’s lives?

Do you have a caring nature and a desire to support others when they need it most?

If so, we’d love to hear from you!

Posts restricted to females only. Schedule 9 (part 1) of the Equality Act 2010 applies

 Due to the remote location of the service, a full driving licence is essential.

You will be part of the team delivering our Domestic Abuse Services which include safe accommodation services (refuge) and community-based services (early help and outreach), ensuring that our customers receive an excellent level of support that uses a strengths-based and trauma informed approach and centered around their aims and aspirations. You will work alongside our customers to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing.

About you
  • You will be central to ensuring that our customers have an outcomes based safety and support plan in place that meets their aims and aspirations.

  • You will support our customers to manage risk and take positive risks to enhance their wellbeing working alongside other support agencies to ensure a holistic approach.

  • You will be involved in referrals, risk assessing and supporting the team to ensure that our customers, colleagues, and our buildings are safe by adhering to good practice, legislation and safeguarding procedures.

  • You will be actively engaging with our customers and wider stakeholders to ensure that the service thrives and delivers to our best ability.

  • You will support our customers to link into the local community, to gain new networks and opportunities through volunteering, training and work.

  • You will be a strong advocate for our customers through getting to know them and recognising them as experts through their lived experiences.

    Our ideal candidate will:
  • Be a strong advocate for our customers through getting to know them and recognising what they have experienced.
  • Have relevant experience within this field of work.
  • Be able to deal with often difficult and complex situations.
  • Work alongside vulnerable customers.
  • Support and safety planning experience.

    More reasons to apply…
  • 22 days annual leave (pro rata) plus bank holidays.
  • Free DBS checks.
  • Cashback Health plan.
  • Access to Blue Light Card – membership fees applies.
  • Ongoing training and development & opportunities to progress in your role through the Orwell Academy
  • Wellbeing programme.

    Person Specification:
  • GCSE Maths and English (Grade 9-4 / A-C or equivalent)
  • A full driving licence is essential.

    Interview Date: To be confirmed

    Before applying…

    Orwell is committed to safeguarding and safer employment and the principles of empowerment.

    Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

    This post is subject to an enhanced DBS check.  All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

    The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

    Apply with Confidence
    Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

    We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

     We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.

    If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling 01473 228782 or emailing work@orwell-housing.co.uk.

    Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws.  Please see the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/

    By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – https://www.orwell-housing.co.uk/about-us/privacy-policy/consent to the processing of your data as part of this application.

    For more information and career guidance, check our career hub.

    • Job Summary
    • Location

      Waveney Area

    • Organization

      Orwell Housing Association Ltd

    • Job Type

      Care and Support

    • Salary

      13.78 per hour

    • Closing Date

      17/03/2026

    • Reference ID

      36540

    • Documents

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