Coaching is a process that is designed to raise people’s awareness of different perspectives and ways of doing things, and to enhance their ability to take responsibility for their own performance and development.
Coaching is a structured conversation - that aims to enhance people's skills by maximising their personal and professional potential.
It’s a collaborative exercise that uses listening, questioning and feedback as approaches to promote sustainable change in an individual or organisation.
Coaching aims to produce optimal performance and improvement at work. It focuses on specific skills, goals and may also have an impact on an individual’s personal attributes such as social interaction or confidence.
Some examples of situations where coaching is a suitable development tool include:
Helping competent technical experts develop better interpersonal skills, such as handling conflict.
Supporting an individual’s potential and providing career support.
Developing a more strategic perspective after a promotion to a senior role.
Dealing with the impact of change on an individual's role.
The word “mentoring” is sometimes used interchangeably with “coaching”. However, mentoring typically involves an informal, long-term advisory relationship whereby one individual offers the benefit of their knowledge, expertise and advice to someone with less experience. Coaching, on the other hand, is generally provided on the basis that the coach’s role is to enable the coachee’s learning, not to pass on personal experience, knowledge or skills.
Coaching services we offer:
Coaching packages for individual team members
Team and group coaching and facilitation
Support to develop and implement coaching strategies and cultures within organisations
Design and delivery of in-house coach training programmes
Coaching through a diversity and inclusion lens
Here at HDN, we aim to offer unique coaching experiences that recognise there are differences in the lived experience of the people we work with and that they may have experienced inequalities or continue to face them.
Coaching with a diversity and inclusion lens is about meeting people where they are and working with them to explore solutions.
It might also be about working with people who have difficulties understanding issues around diversity and inclusion.
This is important work when you consider the following examples of inequality for under-represented groups:
Black women are more than four times more likely to die in pregnancy or childbirth than white women in the UK.
Over half of autistic people (60%) and dyspraxic people (55%) reported that other people in their workplace behave in a way that excludes neurodivergent colleagues.
Young black males in London are 19 times more likely to be stopped and searched by police.
White males from low-income families are the ‘least likely’ group to go to university.
Figures from the UK Home Office show that sexual orientation hate crimes have been on the rise, with a 41% increase from the period 2020/1 to 2021/2. Transgender identity hate crimes rose by 56% (from 2,799 to 4,355) over the same period.
A study by UCL Institute of Education found that 46% of all schools in England have no teachers from under-represented groups and, even in ethnically diverse schools, they are under-represented in senior leadership positions.
English Housing Survey data published in October 2020 shows that disproportionate numbers of people from specific ethnic groups live in damp housing, compared with their white-British counterparts (Inside Housing, 2021).
The Benefits of Coaching
There are many benefits of coaching, some more subtle than others. Coaching can have a positive impact on individuals, teams and organisations in many ways. It can:
Improve relationships, teamwork and communications.
Increase employee engagement.
Help develop greater adaptability to change.
Help individuals take ownership of their behaviours and actions.
Support talent management and succession planning.
Build resilience.
Support leadership and personal development.
Open conversations around belonging, inclusion, equality and diversity.
Inspire people to maximise their personal potential by developing a growth mindset.
Our Coaching Pool
Our coaches come from a variety of backgrounds and have different skills, qualifications and experience to bring to their work as a coach.