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We are brave, we are ambitious, we are honest, and we are Citizen!

Holding a driving licence and willingness to drive a small company van is essential

Our busy specialist cleaning team carry out a wide variety of cleans to a good standard across Coventry, Birmingham, Worcester and occasionally Hereford.

You will also be trained to clean up biohazards and how to use the window cleaning pole system. There will be an opportunity to become a Pat tester, to be trained in using scaffolding and to be trained to use all of our equipment that we use to carry out our role.

This is a fast-paced team where no two days are the same. If you are looking for variety and change of scenery each day, then this is the job for you.

As a Specialist Cleaner we need you to have:

• To be trained to BICs standard or willing to be trained


• Basic Health and Safety in a cleaning environment especially in use of associated equipment


• Ability to work in unpleasant conditions


• Valid full and clean UK driving licence

We would be really excited if you have:

• BICs Qualification or willing to be trained


• Window cleaning experience


• Pat testing certificate


• Previous void cleaning experience

Our people are everything and we offer:

• A vehicle to use while at work


• Full uniform and PPE


• A range of equipment to make our role easier

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

Competitive benefits:

• Annual leave purchase scheme – option to buy up to an additional 5 days per year


• Annual leave starts at 25 days per year plus bank holidays


• Enhanced family leave (maternity, paternity and adoption)


• Organisational Sick Pay


• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match


• Life cover of three times your annual salary if you join the pension scheme

Health and Wellbeing

• We provide IT and Home Office equipment to support hybrid working


• Occupational Health


• EAP – a 24/7 telephone counselling service providing free, confidential advice.


• Cashback scheme – cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees. The scheme also offers GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!


• Access to Citizen’s Wellbeing initiatives and Wellbeing platform

Learning and Development

• Extensive learning and development opportunities.


• Opportunity to study for a professional qualification


• Opportunity to join the Staff Consultative Forum and EDI Forum.

Here at Citizen, our purpose is to provide homes that are a foundation for life.

With over fifty years of experience, we have grown to be one of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.

There are some fundamental challenges people in our communities’ face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect.  As part of our recruitment process, we carry out robust safeguarding checks.

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: 1st August 2025

Interview date: 12th August 2025

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. 

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