Come and make a difference at Karbon as a Housing Officer

We are looking to appoint a suitably qualified and experienced individual for the role of Housing Officer in the Area 1 Housing Team. The team covers general needs housing in North East of Northumberland.

This post is fixed term for 1 year to cover maternity.

About the role

You’ll wow us with your enthusiasm and demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of Karbon in our communities.

The Housing Officer role involves visiting tenants, customer contact visits, low level Anti-social behaviour, Estate Inspections & Allocations.

It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.

About you

You should have excellent communication skills and the ability to plan and prioritise your own workload often working to targets and tight deadlines.

You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenant’s homes.

Previous knowledge and experience within a social housing environment, housing legislation and knowledge of welfare reform changes would be an advantage.

A full UK driving licence and access to a vehicle for work purposes is essential.

About our team

The successful candidate will work in our North team led by the Housing Team Manager Karen McClarence.

If you require further information about the role, please contact Karen McClarence on : 07944213802 or email: karen.mcclarence@karbonhomes.co.uk

Key Information

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.

- Housing Officer – Fixed term post expected for 1 year until October 2026
- Salary is £35,995 per annum plus a Karbon car payment of £2,317 per annum
- Location: Morpeth/Gosforth
- Regular travel will be required
- 37 Hours per week with agile working

We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they’re applying for.

The role you're applying for is covered by the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) will be asked to submit a basic disclosure and barring check application during pre-employment checks.

Enjoy great benefits

We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.

We also provide our colleagues with the opportunity to apply for qualification funding on a range of courses, conferences, and other learning events.

If this sounds like the role for you then please apply through the Karbon Homes website – https://www.karbonhomes.co.uk/careers/

Important dates

Closing date for applications

Tuesday 12 August 2025

We reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please apply early to ensure you are considered for the post.

Interview date

Friday 22 August 2025

We are committed to equality and diversity and are an inclusive employer. We welcome applications from people of all ages, disability/non-disability, ethnicities, genders, religions, sexualities, transgender status, and cultural backgrounds. Any candidate with a disability who meets the essential criteria for the post will be guaranteed an interview.

If you need a reasonable adjustment to apply for any of our career opportunities, then please contact recruitment@karbonhomes.co.uk