Homeless Support Officer

x1 Full Time (37 hours per week), Fixed Term until April 2026 (Buxton Road)

x1 Full Time (37 hours per week), Fixed Term Maternity Cover from January 2026 - January 2027 (Strathclyde)

Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities.

We’re looking for x2 Homeless Support Officers to join our Temporary Accommodation team, to support in the day to day running of the temporary accommodation schemes, maintaining a good standard of temporary accommodation, provided for homeless families, single men and single women, sited at 3 separate locations.

This is a varied role, working on a shift basis and your time can be spent offering practical support and advice to promote customer independence and development. You will support customers in life skills training sessions in both formal and informal settings.

In this rewarding role, you will have the opportunity to work alongside and support a diverse range of customers, assisting them into long term independent accommodation, inspiring people to make positive changes, realise their full potential and lead a fulfilled life.

Candidates for this role will have good communication skills and a working knowledge of IT and Microsoft Office applications. You will have confidence in challenging behaviour/resistance in others and have previous experience and knowledge of providing a support/befriending service and a basic understanding of the benefits system.

You will undertake ‘on the job training’ to understand the business and carry out key tasks which includes domestic duties, cleaning and preparing properties to be let after they have been vacated; and storing belongings in line with legal responsibilities.

You will be required to work on a shift basis for this role. Shifts include 8-4, 9-5, 10-5.30, 2pm-10pm and weekend working (a rolling rota of 1 in 6 weekends).

The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team.

This role will be on Skylight terms and conditions.

The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service.

If you require any reasonable adjustments to complete your application, please contact the People & OD Team on humanresources@stockporthomes.org.

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page.

Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate.