Job Details

Job Title

Housing Officer

Organisation

Unity Housing Association

Job Description

We do what you would expect a Housing Officer to do, we fill void properties, manage estates and deal with anti-social behaviour, but the job’s so much more than that. It’s also about working closely with other colleagues and partners to make sure that where our customers need support, we are able to provide this and an excellent customer experience. The quality of people’s lives is important to us.

Please see full job pack

To make sure this happens we are looking for a colleague who must be able to demonstrate:

A positive attitude and outlook

A proven passion for delivering excellent customer service

A genuine desire to help our customers.

Effective relationship, negotiation, and conflict resolutions skills

Ability to self-manage and prioritise.

Ideally, you’ll understand social housing with experience of housing management activities such as void management, estate management, customer involvement, lettings and other related tasks. But we prioritise our ethos for great customer care ahead of the requirement for direct knowledge of the housing sector.

You will continuously improve services to meet challenging targets and obtain best value for customers, working in partnership with stakeholders, external partners and colleagues you’ll make sure our residents receive a customer experience all the team can be proud of.

Job Summary

Location
Leeds
Organization
Unity Housing Association
Job Type
Permanent
Salary
£30,789 - £37,418 pa plus an additional £1,447 pa essential car allowance.
Closing Date
13/10/2025
Reference ID
36030
Documents
◉ Housing Officer Job Pack Oct 2025

Jobs

Job Title

Housing Officer

Organisation

Unity Housing Association

Job Description

Job Summary

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