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Job Details

Job Title
Customer Services Officer - Property Management
Organisation
Stockport Homes Group
Job Description
We are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’, but we’re also entrepreneurial, maximising the value of our money and resources.

We are currently looking to recruit a Customer Service Officer within our busy Property Management service area. The Customer Service Officer is often the initial point of contact for many customers when they access Stockport Homes for the first time so making the right impression really counts. Providing a full range of information on the services provided including applying for social housing,  how we let our empty homes, mutual exchanges and helping customer become ‘tenancy ready’ amongst other tenancy related services, the role is varied but always has a strong customer focus.

Striving towards the delivery of excellent customer service, you must demonstrate commitment, passion and enthusiasm to resolve customer enquiries sometimes in challenging and complex situations. Having the ability and skills to communicate effectively with all customers is an essential skill for this role as is exceptional organisational skills.

If you have a can-do approach and are committed to providing excellent services to customers in a fast paced team environment, then this could be the perfect opportunity for you to join Stockport Homes Group.

The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

We recognise the value in having a diverse workforce, representative of the communities we work in. Equality, diversity, and inclusion is an integral part of our organisational culture, we like to acknowledge that everyone is different whilst ensuring ours is a workplace where everyone feels appreciated, supported and welcome. We’re always looking to improve diversity within our teams and across the group, so we would welcome any applications from any underrepresented groups.

This role will be on Stockport Homes terms and conditions.

We encourage you to apply early as we may close the vacancy early if we receive a high number of applicants.

Closing date: 16th February 2025

Interview date: 20th February 2025

Link to apply: https://stockporthomes.current-vacancies.com/Jobs/Advert/3743305?cid=2018&t=Customer-Services-Officer-Property-Management

Job Summary

  • Location

    Stockport

  • Organization

    Stockport Homes Group

  • Job Type

    Full time, Permanent

  • Salary

    £25,584 - £27,269

  • Closing Date

    16/02/2025

  • Reference ID

    35194

  • Documents

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