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Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in cleaning communal buildings?

With over fifty years of experience, we have grown to be one of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Location: Coventry and Birmingham

Type: Full Time Permanent  

Hours:  37 hours over a 7-day week, working any 5 from 7 days (Monday to Sunday)

To be able to drive and willing to drive a small manual company vehicle is essential

Key Responsibilities:

• All Cleaning duties to communal areas in blocks of flats


• Litter and small-scale graffiti removal using hand wipes


• Biohazard removal


• Emergency light checks


• Alarm Checks

Qualifications and experience:

• Experience in cleaning


• All Cleaning duties to communal areas in blocks of flats


• Litter and small-scale graffiti removal using hand wipes


• Able to clean to a required standard set by management


• To be able to work and meet varying deadlines


• To be able to work effectively alone or as part of a team


• To be able to work in unpleasant conditions


• To be able to complete basic paperwork related to daily work


• To be able to complete compliance checks after adequate training

Manager’s Quote:

Come and be part of our dynamic cleaning team in delivering a quality cleaning service driving forward the quality of our estates for our customers.

What We Offer:

Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.

Professional Growth: Opportunities for continuous learning and career advancement.

Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values.

We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do.

Competitive benefits:

• Annual leave purchase scheme – option to buy up to an additional 5 days per year


• Annual leave starts at 25 days per year plus bank holidays


• Enhanced family leave (maternity, paternity and adoption)


• Organisational Sick Pay


• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match


• Life cover of three times your annual salary if you join the pension scheme

Health and Wellbeing

• We provide IT and Home Office equipment to support hybrid working


• Occupational Health


• EAP – a 24/7 telephone counselling service providing free, confidential advice.


• Cashback scheme – cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees. The scheme also offers digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!


• Access to Citizen’s Wellbeing initiatives and Wellbeing platform

Learning and Development

• Extensive learning and development opportunities.


• Opportunity to study for a professional qualification


• Opportunity to join the Staff Consultative Forum and EDI Forum.

Here at Citizen, our purpose is to provide homes that are a foundation for life.

With over fifty years of experience, we have grown to be one of the UK’s most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns.

There are some fundamental challenges people in our communities’ face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness.

We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect.  As part of our recruitment process, we carry out robust safeguarding checks.

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date:  05th Septemeber 2025

Interview date: To be arranged 

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. 

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