Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in delivering new digital platforms, software and processes?

With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Position: ICT - Digital Developer

Salary: £45,074 per annum

Hours: Permanent, full time 37hrs per week

Location: Birmingham/Hybrid – minimum two days a week

To apply: Digital Developer

Key Responsibilities:

• Lead on required systems development, providing an efficient, reliable, and effective digital service.


• Lead on application changes, developing data extracts, building various processes and improving business data workflows on all systems.


• Drive or assist relevant projects through the development life cycle, ensuring the solutions are technically sound, meet functional and operational requirements, and are delivered on time.


• Work with the latest technologies to deliver complex and wide-ranging organisational efficiencies and change.


• Liaising with stake holders at all levels


• Ensuring the focus is for delivering for our customers and colleagues


• Delivering changes that have positive impacts on people’s lives


• Making a difference

Qualifications and experience:

• An Agile, Prince 2 or similar project management qualification (Desirable)


• Educated to Degree level or proven experience


• Some experience of providing technical specifications and successful delivery of ICT and business projects


• Knowledge and experience of Housing Management systems, preferably ActiveH, interfacing systems, processes, and scripting


• Ability to adapt to an everchanging technical landscape


• Ability to stay ahead of the technical curve and learn new skills


• A passion for technology


• A team player who is highly motivated, likes to ask questions and is comfortable being customer facing

Manager’s Quote:
We are busy delivering exciting new digital platforms, software and processes to our dedicated operational teams across Citizen and you can be part of that by bringing your passion, knowledge and experience to enhance our team.

As a Digital Developer you will be responsible for all technical aspects undertaken by the ICT Solutions team. You will be expected to provide technical specifications and carry out the changes for multiple projects with conflicting deadlines and challenges, therefore an excellent ability to plan, prioritise and communicate is essential. A positive and ‘can do’ attitude is essential along with an ability to problem solve in a pressurised environment.

We are a dynamic team that work at pace, we have an excellent track record of delivering high value, qualitative and operationally diverse projects.   We are passionate about making a difference and delivering change to Citizen.  We are enablers and we care about the solutions we deliver and maintain.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.


• Professional Growth: Opportunities for continuous learning and career advancement.


• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays


• Annual leave purchase scheme – option to buy up to an additional 5 days per year


• Enhanced family leave (maternity, paternity and adoption)


• Organisational sick pay


• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match


• Competitive Salary: We offer a competitive compensation package.


• Health and Wellness: Comprehensive health insurance and wellness programs.


• Work-Life Balance: Flexible working hours and generous leave policies.


• Employee Development: Access to training programs and career development resources.

Find out more here: Citizen | Benefits

Company Culture:

We will be an employer of choice and invest in our people

Our team is passionate about making a positive impact and driving innovation in new digital platforms, software and processes.

We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: 29^th December 2025

Interview date: 13^th  January 2026

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.